For the duration of quarantine, power supply services to households will be provided in full and cannot be suspended.
The State Inspectorate of Ukraine for Energy Supervision advised electricity distribution system operators and power supply companies that pursuant to the law amending certain legislative acts of Ukraine for the purpose of preventing the occurrence and spread of the coronavirus disease (COVID-19), electricity supply cannot be disconnected for the duration of quarantine, the Press Service of the Ministry of Energy and Environmental Protection wrote.
“For the duration of quarantine or restrictive measures related to the spread of the coronavirus disease, and during 30 days after the quarantine is lifted, it is prohibited to charge and collect penalties or late fees for past due housing maintenance and utility bills, and to suspend or discontinue housing maintenance and utility services to Ukrainian citizens if the bills become fully or partially past due,” the Ministry of Energy and Environmental Protection wrote with reference to the law.
The State Inspectorate of Ukraine for Energy Supervision advised electricity distribution system operators and power supply companies that they need to comply with legislative requirements and, according to these requirements, they shall not discontinue or limit electricity supply to consumers for the duration of quarantine. The Inspectorate believes that in the conditions of quarantine and the emergency situation which was imposed in the entire territory of Ukraine on 25 March, many citizens won’t be able to pay utility bills in full and in due time.
“The State Inspectorate of Ukraine for Energy Supervision urged electricity distribution licensees and electricity suppliers to act responsibly and with understanding in the present situation. Electricity supply services must be provided to consumers without interruption. Power supply may be interrupted in the event of repair or maintenance work or when liquidating accidents,” the press release says.